Privacy Promise: How Professional Torrance Movers Protects Your Data
Your trust matters. This policy explains, in plain language, how Professional Torrance Movers collects, uses, protects, and respects your personal information across our website, quotes, bookings, messaging, and moving services.
What We Collect
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Contact details you provide: name, phone, email, addresses, preferred dates, and service preferences.
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Move details: inventory notes, access information, building rules, and instructions you share.
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Website and device data: pages visited, form interactions, IP address, cookies or similar technologies for basic analytics and site security.
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Communications: emails, calls, texts, and chat messages with our team for scheduling and support.
How We Use Your Information
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To provide quotes, schedule services, coordinate crews, and deliver a safe, efficient move.
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To confirm appointments, share updates, and send service-related messages (including SMS where you opt in).
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To improve our website, customer experience, safety practices, and training.
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To prevent fraud, ensure security, and comply with legal and regulatory obligations.
Text Messaging and Email
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Messages are used for service updates, confirmations, reminders, and support; frequency varies by your activity.
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You can opt out at any time: reply STOP to SMS or use unsubscribe links for non-essential emails.
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We do not sell or rent your phone number or email for third‑party marketing.
Cookies and Analytics
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Essential cookies help the site function (forms, security, session).
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Optional analytics help us understand site performance and improve usability.
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You can manage cookies in your browser; disabling some may affect site features.
Payments
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When applicable, payments are processed through secure, PCI‑compliant providers; Professional Torrance Movers does not store full card numbers.
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Transaction records are retained as required for accounting, audits, and fraud prevention.
Sharing Your Data
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Service delivery: trusted partners who help us operate (for example, secure payment processing, dispatch systems, or vetted specialty providers) receive only what’s needed to perform their tasks.
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Legal and safety: we may share information to comply with law, enforce agreements, protect customers and staff, or respond to lawful requests.
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We do not sell your personal information to third parties.
Data Retention
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We keep records only as long as necessary for service, legal, tax, and compliance purposes.
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When retention ends, data is securely deleted or anonymized per our schedules.
Security Measures
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We use administrative, technical, and physical safeguards such as encryption in transit, access controls, employee training, least‑privilege access, and regular reviews.
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No method is 100% secure; we continually enhance protections and monitor for risks.
Your Privacy Choices
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Access and update: request a copy of your information or ask for corrections to keep it accurate.
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Opt‑out: unsubscribe from marketing emails or reply STOP to SMS at any time; service-critical notices may still be sent.
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Delete: request deletion where applicable; some information may be retained where law requires or for dispute resolution and fraud prevention.
Children’s Privacy
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Our services are intended for adults arranging moves; we do not knowingly collect personal data from children without parental consent.
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If information about a minor is provided for service coordination (e.g., building access timing), it should be supplied by a parent or guardian.
International Transfers (If Applicable)
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If data is processed outside your region, we apply safeguards consistent with applicable laws and this policy.
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Using our services signifies consent to such transfers where permitted.
Third‑Party Links
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Our website may reference other sites or tools. Their privacy practices are governed by their own policies; review them before sharing information.
Policy Updates
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This policy may change as services or regulations evolve.
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The “Last updated” date reflects the latest version; continued use signifies acceptance of the updated terms.
Contact Professional Torrance Movers
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Questions, requests, or privacy concerns: contact our privacy team to access, correct, or manage your data preferences.
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Please include your name, contact details, and a brief description of your request for faster assistance.
Last updated: 11.01.2024
